Industries

Retail & Hospitality

Keep pace with demand. Never miss a great hire.

High turnover, seasonal surges, and multi-location hiring demand a process that works at volume. Alex screens every applicant instantly via SMS and phone — so your store managers can focus on service.

Healthcare professional using Alex AI

AI in Franchisee Selection

Use cases

How retail and hospitality teams use Alex

Retail Stores

Keep every store fully staffed. Year-round.

Store managers lose productivity waiting for corporate HR to screen applicants. Alex gives every location an always-on screening capability - best candidates shortlisted before the next shift.

Instant applicant response

Alex interviews every applicant within minutes - reducing drop-off from candidates who accept other offers.

Multi-location hiring

Manages candidate pipelines across hundreds of locations - giving district managers visibility and control.

Shift-aware scheduling

Coordinator books interviews around store hours and manager availability, handling all reminders.

Hotels & Hospitality

Staff every property for every season.

Hotel hiring is seasonal, high-volume, and brand-sensitive. Every guest-facing hire reflects your brand. Alex ensures you are always staffed for what is coming.

Brand-consistent experience

Your hiring process is a guest first impression. Alex interview experience reflects your hospitality values.

Multi-language support

Engage candidates in 26+ languages - critical for organizations serving diverse markets.

Seasonal surge capability

Alex scales to handle hundreds of simultaneous applications during peak periods.

F&B & Quick Service

Fill every shift. Every day.

Quick service and F&B run on thin margins. A single unfilled shift costs revenue. Alex keeps pipelines full by engaging applicants instantly via SMS and phone.

SMS and phone-first hiring

QSR applicants do not check email. Alex reaches them via text or phone the moment they apply.

Reduce time-to-floor

From application to first shift in days, not weeks - keeping operations fully staffed.

Continuous pipeline management

With turnover at 70%+, Alex runs screening continuously so you are never starting from zero.

I really liked being able to read what the questions are, especially when I’m nervous. I loved that.

Jillian L.
Candidate — Sales Manager
Platform

The hiring platform built for the pace of retail and hospitality.

Alex integrates with your existing ATS, works across SMS and phone, and keeps your frontline roles filled — even during your busiest seasons.

AI Interviews

Structured conversations that evaluate clinical knowledge, certifications, and patient care philosophy.

Learn more →

Smart Scheduling

Coordinate interviews across shifts and departments without the back-and-forth.

Learn more →

Compliance Ready

Built-in credential verification and documentation workflows for regulated healthcare environments.

Learn more →
Customer stories

See how teams succeed with Alex

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Keep up with demand. Never miss a great hire.

See how retail and hospitality employers use Alex to stay fully staffed through high-turnover periods and seasonal surges.

See Alex Live
For Recruitment Process Outsourcing firms

Win the req.
Fill the req.
Keep the client.

Alex is the AI recruiter that lets your team carry twice the desk, submit faster than the competition, and turn every client hand-off into a defensible SLA. Built for the margin math of modern RPO.

2.4×
Submits per recruiter, per week
38%
Faster time-to-first-submit
96%
Candidate satisfaction across client brands
Live · Monday 09:42Pipeline throughput
Applied
1,248
Screened
1,098
Interviewed
774
Verified
608
Shortlisted
349
Submitted
172
172
Client-ready submissions today
All activity in the last 24h
across 9 active desks

Trusted by leading RPO and staffing firms worldwide

Allen RecruitmentAkrayaLRSOnward SearchRobertsonSecuneticsHorizontal Talent
The numbers that matter to a delivery lead — not a marketing page.
2.4×
Submits per recruiter each week
38%
Shorter time-to-first-submit
1M+
Candidates interviewed on Alex
26
Languages for global delivery
One platform, every client brand

Run each engagement in your client’s voice — not yours.

RPO lives or dies on brand discretion. Alex presents as each of your clients with client-specific scripts, questions, and languages — while every desk stays consolidated inside your org.

Multi-tenant, by design

Switch clients.
Watch Alex change hats.

Click through to see how the same Alex platform delivers a fully white-labeled experience for each engagement.

NH
Northholm Health
Healthcare · 2,400 reqs/yr
ML
Meridian Labs
Biotech · 480 reqs/yr
PC
Pinecrest Retail Co.
Retail · 9,800 reqs/yr
CV
CoreVault Finance
Financial services · 360 reqs/yr
Northholm Health
English · US · Video interview
Registered Nurse — Evening Shift
“Hi Maya — I’m Alex, calling on behalf of Northholm Health about your application for the RN Evening Shift role. Is now a good time?”
Yes, that works for me.
Great. Let’s start with your experience with acute care triage.
Scorecard: Acute care (7 criteria)Routing: Northholm ATS · desk #2
A Friday afternoon on the desk

Same 120 applicants. Two very different days.

Before Alex

A good recruiter, running flat out.

Intake
Reads 120 resumes; manually shortlists ~20 to phone screen.
First round
Calls land in voicemail. By end-of-day, 6 completed screens.
Evidence
Hand-typed notes of varying depth, reconstructed Monday morning.
Candidate exp.
100 applicants never hear back.
Cost per submit
$187
With Alex

Same recruiter. A better-run desk.

Intake
Alex scores every resume against the role rubric within minutes.
First round
Alex runs 74 full interviews across phone, SMS, and video, 24/7.
Evidence
Structured scorecards, transcripts, and cited rationale on every submit.
Candidate exp.
Every applicant gets a real interview and structured feedback.
Cost per submit
$44
Alex is fundamentally a ##INLINE6##. In terms of being able to process candidates, act quicker, and get to faster outcomes for clients — it’s incredible.
CEO
Top-tier global RPO
Your existing tech stack

Plug into every client’s ATS — not just one.

Most RPOs run a different ATS for every client engagement. Alex is the one layer that sits across all of them. 33+ officially supported connectors, configured in hours, not quarters.

Workday
iCIMS
Bullhorn
Greenhouse
Lever
SmartRecruiters
Oracle Taleo
SAP SuccessFactors
Avature
Phenom
Ashby
+22 more →
RFP-ready from day one

The evidence your clients’ procurement teams are actually going to ask for.

Alex was built for enterprise procurement. Ship the controls, reporting, and evidence packs that win renewals and unblock stalled RFPs.

SOC 2 Type II · ISO 27001 · GDPR · DPA-ready
Complete artefact pack, under NDA, in under 24 hours.
EEOC & EU AI Act aligned
Structured rubrics, audit logs, bias testing evidence on every deployment.
Data residency, per engagement
US, EU, UK, CA, AU regions. Client data isolated per tenant, always.
Explainable decisions
Every rejection grounded in a specific scorecard criterion with a transcript citation.
Customer stories

The results speak for themselves.

IT Staffing
Allen Recruitment

How Allen tripled submit volume without growing the desk.

IT & Engineering·Dublin · Global
Tech Contract
48h
Akraya

Req open to client-ready shortlist in under 48 hours across 200+ active roles.

Tech Staffing·Silicon Valley
Enterprise RPO
61%
LRS Consulting

Reduced cost-per-submit by 61% on fixed-fee engagements in Q1 of Alex rollout.

Multi-industry RPO·North America
Starting with Alex

Designed for how RPOs actually buy.

Whether you’re piloting on a single client account or rolling Alex across the entire delivery org, the path is built for the way your business is measured.

Week 1 — 2

Start on a single client engagement.

Pick a high-volume desk. We’ll integrate with the client ATS, tune rubrics, and launch first-round Alex interviews.

  • Single-client pilot, fixed scope
  • ATS connector and SSO live in 7 days
  • Named deployment engineer
Typical outcome: first submits on day 10.
Month 1 — 3

Expand across the desk.

Roll Alex across every req on the account, with client-visible reporting and weekly SLA reviews.

  • All reqs on the account
  • Per-client branded candidate experience
  • SLA dashboards for client QBRs
Typical outcome: 2× submit velocity, 38% faster TTS.
Quarter 2+

Become a platform partner.

Standardize Alex as your delivery layer across every new RFP and renewal. Volume-based commercial terms and joint case-study development.

  • Unlimited client tenants
  • Co-branded case studies
  • Direct line into Alex product roadmap
Typical outcome: submit-as-a-service capacity on tap.

Interview everyone.
Fill every req.

Book a 30-minute walkthrough with the Alex RPO team. We’ll model your capacity gain against your real req mix and show the per-desk economics — before you commit to anything.