Alex Achieves SOC 2 Type II Compliance

In 2024, Alex received certification for SOC 2 Type II compliance. Conducted by Sprinto, an independent auditor, this confirms that Alex's systems and processes meet the highest standards for data security and operational integrity.

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Conducting hundreds of screening calls per day, Alex constantly handles sensitive information — candidate data, interview results, and client hiring workflows. By achieving SOC 2 compliance, Alex demonstrates its commitment to protect these data with the utmost care and diligence.

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What is SOC 2 Compliance?

SOC 2 (System and Organization Controls) is a widely recognized standard for managing customer data in the cloud. Created by the American Institute of CPAs (AICPA), it evaluates organizations on five Trust Service Criteria:

1. Security: Protection of data from unauthorized access.
2. Availability: Ensuring systems are operational and accessible as agreed.
3. Processing Integrity: Delivering accurate and timely results.
4. Confidentiality: Protecting sensitive information.
5. Privacy: Proper handling of personal data.

Achieving compliance involves a rigorous, months-long review of an organization’s controls, systems and processes to verify they operate according to these criteria over time.

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Sprinto’s Compliance Process

Alex partnered with Sprinto for compliance certification. Their structured process involved:

1. Discovery and Gap Assessment: analysis of current systems, processes, and controls. This step provides a clear roadmap for what needs to be addressed if gaps exists.
2. Automated Evidence Collection: Sprinto integrates with tools and systems (e.g., AWS, GitHub, Slack) to automatically and continuously gather the necessary data to demonstrate compliance.
3. Policy and Control Implementation: Sprinto provides customizable templates and workflows to help establish the required policies and controls.
4. Continuous Monitoring: Sprinto’s platform enables real-time tracking of compliance status. Alerts and notifications ensure that any deviations from the required controls are flagged and addressed promptly, maintaining readiness for audits at all times.
5. Certification and Ongoing Compliance: once compliance is achieved, Sprinto continues to monitoring systems to ensure compliance as an organization grows and evolves.

This streamlined process enables Alex to exceed the rigorous standards required for certification while ensuring an efficient workflow and long-term adherence thanks to a trusted partner.

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Why It’s Important

In the hiring space, trust is paramount. Recruiters, candidates and employers rely on Alex to handle sensitive conversations and data securely. SOC 2 compliance demonstrates that we have implemented and maintained robust safeguards to protect this trust.

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Our customers can now have even greater confidence that Alex operates with transparency, accountability, and security. It’s another step in ensuring Alex, our AI interviewer, not only delivers fair and effective screening experiences but does so with a foundation of strong data protection practices.

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Achieving SOC 2 compliance is not a one-time accomplishment—it’s an ongoing commitment. We’re proud to share this milestone with our customers, partners, and the broader community as part of our mission to bring efficiency, fairness, and transparency to hiring. Thank you for trusting us to help build a better hiring experience.