How Allen Recruitment Leverages Their AI Recruiter

The Customer‍

Allen Recruitment is a global staffing firm with offices in seven countries and a distributed team across twelve. With over 25 years of experience, they’re recognized for delivering high-quality recruiting services while embracing cutting-edge technology. To meet growing client demands and maintain a competitive edge, Allen Recruitment brought on Alex, their AI recruiter, to scale screening efforts and deliver faster, higher-quality candidate submissions.

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Traditionally in recruitment, there is a limit on the number of candidates that a recruiter can talk to in a day. This time limitation is what makes recruitment work the way it does. Alex is a game changer, every interested candidate is now considered for the role.
– Brian Cunningham, Managing Director, Allen Recruitment

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The Challenge‍

As Allen Recruitment expanded, the team needed a way to scale without sacrificing candidate quality or experience. They faced four key challenges:

1. Limited recruiter bandwidth: Manual phone screens created a ceiling on how many candidates could be evaluated per day.
2. Time-to-submit pressures: Clients expected fast turnarounds, but thorough screening takes time.
3. Inconsistent shortlists: Without standardized data, shortlists varied by recruiter and lacked consistency.
4. Candidate experience: Allen Recruitment prides itself on treating every candidate fairly—and needed a solution that would help surface the best talent, not just the best CVs.
   
   

The Solution‍

Allen Recruitment deployed Alex to run top-of-funnel phone screens across hundreds of open roles. Within her first week, Alex conducted over 300 interviews, far more than any individual recruiter could manage. She speaks with every interested candidate, evaluates their responses, and writes detailed summaries and performance notes, all of which are synced directly into Bullhorn.

Key benefits included:

1. Always-on interviewing: Alex screens 24/7 across verticals like IT, hospitality, healthcare, and engineering.
2. Clean, structured feedback: Every interview is summarized with evidence-based insights, making shortlisting faster and more accurate.
3. Bullhorn integration: Alex automatically syncs interview data, keeping workflows centralized and recruiters efficient.
4. Candidate-first experience: Alex evaluates skills and potential, not resumes, leading to more equitable outcomes.
   
   

Having Alex’s interview notes on the candidate record makes shortlisting super easy and quick, and already our shortlists are more accurate.– Brian Cunningham

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The Results‍

With Alex in place, Allen Recruitment has significantly expanded their reach and improved their speed and precision:

1. 300 interviews conducted in Alex’s first week alone, immediately reclaiming recruiter bandwidth.
2. More accurate shortlists, supported by structured interview data and direct quotes from candidates.
3. A proprietary database of insights now powers smarter candidate search and match across their client base.
4. Seamless integration with Bullhorn ensures recruiters don’t need to change how they work.
   

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What’s Next‍

Alex is now a core member of the team, helping Allen Recruitment scale while maintaining the high-quality, candidate-centric experience they’re known for. As demand grows, they plan to expand Alex’s role even further, leveraging her data to improve match rates, reduce bias, and deliver even stronger outcomes for clients.

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