How 75% of Pumex’s candidates make it to the final round

The Customer

Pumex Computing is a specialized IT staffing and software firm known for placing top-tier technical talent with Fortune 100 clients. Their team supports high-stakes technology initiatives including system implementations, data migrations, and application modernization, where precision and technical depth are critical. With increasing client demands and a fast-moving market, Pumex needed a way to improve screening accuracy and maintain trust at scale.

“I really love Alex. No one’s even close to what you guys have built. The platform quantifies skillsets accurately—it really condenses the effort on our end. Now, 75% of our submitted candidates make it to the final round. It's a big success for us and impressive to our clients. You guys are hitting it out of the park.”
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- Pedro Rodriguez, Director of Staffing, Pumex

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The Challenge

As the market grew more competitive, Pumex encountered three major pain points that were slowing progress and risking client relationships:

1. Spotting true subject matter experts: Every client role required deep specialization, but resumes and surface-level screens weren’t enough. More and more candidates were being dropped in final rounds, and recruiters lacked the tools to consistently assess technical skill with confidence.
2. Preventing fake candidates: Pumex had seen an uptick in fraudulent submissions—candidates misrepresenting themselves or having someone else take the interview. These slip-ups damaged trust and risked client retention.
3. Standing out in a crowded field: As competition increased, Pumex needed to prove their commitment to quality hiring in ways that were both measurable and visible to their clients.
   
   

The Solution

Pumex brought on Alex to tighten their screening process and reinforce their value proposition.

Alex conducts personalized, AI-led technical interviews tailored to the unique requirements of each client project. Recruiters use Alex to run deep assessments, even for roles outside their own domain expertise—and generate structured reports that build confidence across hiring teams.

Key benefits included:

1. Improved submission quality: Recruiters now submit only the best-fit candidates, backed by interview transcripts, recordings, and technical scoring.
2. Built-in fraud protection: Alex flags suspicious behavior using video playback, tab-switch detection, and AI-powered cheat detection—helping recruiters catch red flags before candidates ever reach the client.
3. Sales advantage: With Alex, Pumex can show, not just tell, clients how rigorous their process is. Videos and reports make the quality of submissions immediately clear, elevating Pumex above the competition.
   
   

“Alex asks the right follow-ups, adapts based on answers, and captures what clients actually care about. It’s changed how we vet candidates.”
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- Pedro Rodriguez

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The Results

With Alex fully integrated into the workflow, Pumex is operating with higher efficiency and precision, delivering better candidates, faster.

1. 75% of submitted candidates now reach the final round, significantly boosting placement rates and reducing wasted time for clients.
2. No fraudulent candidates have been submitted in over six months, thanks to Alex’s built-in cheat detection.
3. Recruiters shortlist faster: they no longer need to manually screen 10+ candidates to find the top 3. Alex does the heavy lifting.
4. Fortune 100 clients are impressed with the transparency and rigor of the process, increasing trust and satisfaction.
   
   

What’s Next

Alex is now an essential part of the staffing engine at Pumex. As client demand grows, the team plans to use Alex to re-engage talent in their pipeline, streamline custom software hiring projects, and continue raising the bar in candidate quality.

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Alex helps us build trust with our clients and deliver consistent results without adding more overhead. That’s a huge win for our team.
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- Pedro Rodriguez