Why 99.5% of Jobseekers Love Meeting ITC's AI Recruiter

The Customer‍

Irvine Technology Corporation (ITC) is a leading staffing firm serving startups and enterprises nationwide. With over 20 years of experience in IT, Security, Engineering, and Interactive Design, ITC regularly processes up to 5,000 job applications each month across highly technical roles like data engineers, information security directors, and project managers. Their team of recruiters is responsible for maintaining both speed and quality in a high-pressure environment.

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Alex is a game changer for us. By automating the initial screening with our AI recruiter, we freed up valuable recruiter time, allowing us to focus on the high-impact, strategic conversations with the most qualified candidates.
- Russell Wolf, Director of Delivery, ITC

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The Challenge

‍As applicant volume increased, ITC’s team faced mounting pressure. Recruiters were spending too much time manually screening resumes, leading to bottlenecks, slower turnaround times, and missed opportunities. The team needed a way to process thousands of applicants without sacrificing quality or adding headcount.

The key problems included:

1. Manual resume screening slowing down hiring cycles
2. Recruiters unable to focus on top candidates or client engagement
3. Qualified candidates falling through the cracks
4. Inconsistent candidate quality being passed to clients

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The Solution

‍To address this, ITC brought on Alex. From day one, Alex handled early-stage screening: automating resume review, conducting structured interviews, and generating detailed reports recruiters could use immediately. 

Key improvements included:

1. Custom workflows aligned to ITC’s technical roles
2. Faster candidate scoring and ranking
3. Insightful AI-generated reports shared directly with clients
4. Ongoing collaboration to optimize usage and expand role coverage
   
   

We now spend our time having strategic conversations with top candidates instead of sorting resumes. Alex does the heavy lifting.
- Russell Wolf

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The Results‍

Since adopting Alex, ITC has conducted over 2,000 AI interviews, scaling candidate screening 6x while maintaining a 99.5% positive candidate review rate. Recruiters now spend their time engaging top talent and supporting client needs, rather than getting bogged down in manual tasks.

This shift has had a direct impact on placement outcomes:

1. One candidate, initially overlooked due to resume gaps, was surfaced by Alex and ultimately placed with a client.
2. Another applied for the wrong role, but Alex’s insights helped redirect them into a better-fit position, where they advanced to final interviews.
3. A third was discovered late in a hiring cycle; after reviewing their Alex interview, the client chose to move forward—resulting in a successful hire.

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What’s Next

Looking ahead, ITC is scaling their use of Alex even further. Plans include screening internal candidates, integrating Alex with their VMS to streamline operations, and using AI to re-engage their 500,000+ candidate database. With Alex as a strategic partner, ITC is equipped to move faster, identify stronger candidates, and meet growing client demand—without burning out their team.

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We see Alex as part of our team, not just a vendor. The collaboration, support, and speed of execution have made all the difference.
- Russell Wolf

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